Terms of Use

Free Delivery

Free Delivery for catering orders over $200 in our surrounding areas, otherwise a delivery fee may apply.

Delivery Times

Sheesh Grill Delivers to Your Door Between 10am and 8pm 7 days a week.
Deliveries or Pickups required outside these hours will be subject to an additional charge. 
 

Terms Of Trade

Corporate Catering – Pay on order unless an account with 30 day terms has been set up
 

GST & ABN

The prices quoted are inclusive of all applicable GST charges.
Farah Pty Ltd trading as Sheesh Grill ABN Is 39 152 310 640
 

Order Alterations

We always try to accommodate changes in catering numbers. Small office catering changes must be lodged by 2:00pm the day prior to the order.
 

Cancellation

Cancellation charges will apply when your catering requirements have been confirmed verbally or in writing and where costs have been incurred in regard to food, labour or other services.

For all orders Sheesh Catering accepts changes up until 72 hours prior to the event.
•    Orders cancelled with less than 72 hours' notice before the event attract a 100% cancellation fee.
•    Orders cancelled with more than 72 hours' notice, and less than 5 business days, will receive a 50% refund on your total order.

To cancel any orders please e-mail [email protected]

 

On Time Delivery Guarantee

If we are late simply call us to let us know within the hour after the due time and we will credit your order.

Applies To
– Orders placed by 2pm the day prior
– Office catering orders under $1,000
– Hot food being delivered hot requires a 30 Minute window
– Does not apply when delays are caused by building access or major traffic delays such as a street marches or metro tunnelling.

Any delays that occur out of our control will not be eligible for our on time delivery guarantee

In these circumstances we will call you to keep you informed.

 

Third Party Delivery

Whilst we endeavour to deliver your catering order via our internal logistics department, there may be instances where we utilise third party couriers. We will notify you on the day if this is the case and ask you kindly to meet the driver in front of your location for ease of delivery.
 

Pricing Fluctuations

All prices are correct at time of printing and are quoted on current costs.

These may vary from time to time. due to seasonal or supplier shortages, Sheesh Grill reserves the right to alter or adapt menus or services.
 

Payment

For your convenience the following payment options are accepted:
VISA, MasterCard, and AMEX (Conditions Apply)
Cash before delivery
EFT
 

Same Day Orders

Our team is available to assist you and as a result we will make every effort to provide catering for last minute orders.

So we can give you a fast and confident response when you call, we will put you on hold and check with the kitchen for product and delivery availability.

A $10.00 fee applies to same day orders to cover the individualised food preparation and changes to delivery runs.
 

Lost Or Broken Equipment

Any lost or broken equipment will be charged at replacement cost.